HSGS: Metro Mutts to Open Soon
H Street G Street reports that Metro Mutts will open April 3rd. The store will open at 508 H Street. Here's a comment previously left by one of the team behind Metro Mutts:
Hey everyone! My name is Lee and I’m one of the founders of Metro Mutts. First off, thanks so much for your interest in our store! I would have replied sooner but as you can imagine, we've been pretty busy getting ready for the big day. I'll do my best to answer some of your questions and take lots of notes on all of your comments and feedback. We’re working on a press release but I’ll provide a sneak preview here… First off, all three of the owners live within a block of the store. We wanted to bring something new to H street, but had a hard time deciding what was the best fit. I was actually leaning towards a CrossFit gym at first, but my wife Kelly and the third partner Anna didn’t support that one. It didn’t take many trips to the suburbs for dog food for the winning idea to sink in. H Street needed a pet supply store and we were determined to make it happen. I won’t get into the details here, but let’s just say it’s been a long road (I guess that’s probably true for any business). We’ve learned a lot and continue to learn everyday – your continued feedback and advice is our greatest resource. Metro Mutts is your pet store, and we will make every attempt to fulfill your needs. Now for your questions...
Grooming: Our original plans called for 3 self washing bays, but the city had other plans. The zoning process for any grooming services takes a minimum of 6 months and isn’t guaranteed. If anyone has a good zoning lawyer they recommend, please let us know. We’ve been sidetracked with renovations but I’d like to get the ball rolling as soon as possible. Full grooming services are in our mid-range plan, but your feedback could make that a bigger priority.
Pricing: We are pet owners too. We have the same feelings as you about stores that only offer high end items. We plan to have a diverse range of products and we promise to price them reasonably. If you’re looking for something in particular, let us know.
Resources: We are working around the clock to learn as much as possible, but we also recognize that good professional resources are critical. We have some fantastic pet nutritionists that are helping us along and they will be ‘in our back pocket’ to answer any questions we can’t. We’ll also be sure to have a comprehensive list of local services, but we’ll need your help to determine who’s best.
Foods: We have received a lot of feedback on what foods to carry. We really appreciate all the input. As of today, here’s our lineup: Verus (preferred by our pups), Innova, California Natural, Evo, and Before Grain. We will also have frozen raw diet from Primal, Bravo, and Aunt Jeni’s. We’re looking into a few different freeze dried and dehydrated options as well. We will have a wide range of treats, but the coolest ones are the homemade styles from Anna’s kitchen! She posted some pictures on Facebook if you want to check them out. I am making notes of all the other requests and will look into them this week. Customer service is our first priority. If we don’t carry the food you prefer, we will order it especially for you.
Hours: We’re working on those. I could use your feedback. Would 8PM give you enough time after work? We are planning for 6 days a week, including weekends.
Cats: We placed a big order yesterday and plan to have plenty of cat food options. We’ll also have the various litter types. If you need something special, just let us know.
Fish: Sorry jmarcus, we don’t plan to extend beyond dogs and cats at this point and we won’t have any live animals for sale.
Please keep your questions and comments coming. We’ll do our best to provide quick responses here and on Facebook. And if you see us out walking the girls, please say hello! I’m terrible with people names, but I’ll probably remember your dog’s name! Thanks again, Lee.